3ndrr
1
We stayed at a nearby inn and tried to hire one double kayak in order to have a nice ride on the estuary. As we enquired about prices, we were surprised at first that the offer would not enable short rentals. The rental was either 4 hours or full day, which for us was a bit much, considering the heat, and that we wanted to have a tour with a child. So we enquired about the possibility of swapping passengers half way through the rental, as we were a few of us.
The woman at the office was not very helpful. We had difficulties making up our mind to be sure, and we had to make four trips to the office to get the whole of the information. First, that staying at the nearby Shem Creek Inn gives you a 10% discount. But instead of telling me that such a offer existed, she had me go back to the hotel to find out what the offer was. Then, that after 5:30pm, there is a Happy Hour, that is instead of paying $50 dollars for 4 hours, you pay $43 for 2 hours (I did not find this offer to be so "happy"), and then upon my last visit, when I was decided to take advantage of the Happy Hour, that we would have to pay an extra $8 or $9 (sorry for the memory laps) for each passenger if we were to swap half way through the ride. We had two kids with us who were dying to see dolphins up close and who could not fulfil that dream due to the stupidity and poor service of the woman attending us.
In the end, we chose not to hire any equipment from them as they clearly were "taking us for a ride". Very poor customer service, very poor management. I do not recommend this place to anyone.